Office 365 Professional Plus office software suite
By using the Office 365 service, organizations benefit not only from the features and functionality of Microsoft Office but also from the advantages of cloud technologies. This increases the efficiency of joint employee productivity, cut costs, and free up the resources necessary to achieve current and strategic business objectives.
Microsoft Azure is a cloud platform, which allows you to create, implement, and manage cloud applications within Microsoft data centers. Azure includes a number of cloud services including solutions for analytics, data storage and processing, as well as sharing your expertise. Users can choose between services for creating and scaling of new applications or run applications in the public cloud.
Corporate email and unified communications
The Skype for Business and Microsoft Exchange Server based solution, implemented by experts at Softline, combines various forms of communication, allowing its users to chose the best option for communicating with colleagues – email, instant messages, calls, and audio-video conferencing. The introduction of the unified communications platform enables integration of central office locations with remote branches into a unified infrastructure while reducing the cost of corporate communications.
With the introduction of unified communications:
IT costs are reduced due to the flexibility and reliability of the system
Productivity Increases Owing To Instant Access To Electronic Communications Anywhere
Risks Are Reduced Through Information Protection And Management Means
Operating Costs Are Reduced By Consolidating Communication And Standardizing Technologies
Efficient Use Of Work Time And Employee Productivity Increases
Monitoring and management, data protection
As companies develop, increasing their number of employees and introducing new applications and services, managing the information environment becomes increasingly difficult. Softline specialists implement a variety of solutions based on the Microsoft System Center product family, that reduce the complexity of IT-management through the automation of common administrative tasks. The system for monitoring and control of IT-services allows for automated management of applications and services relying on resources of the IT-infrastructure.
Upon implementing solutions for IT-systems monitoring and management your company will receive the following principal benefits:
IT-infrastructure reliability management;
Ability To Produce Quick Inventories Of Computer Equipment
Remote Workstation Management
Remote Software Deployment And Installation Of Updates
Automation Of Common Administrative Tasks
Reduction In Downtime, Improvement Of Service Quality
Simplified Infrastructure Administration And Protection Of It-Systems
Limitation Potential Harmful Effects And Prevention Of Data Leakage
Provision Of Secure Access To Data And It-Resources
Customer service management
Microsoft Dynamics CRM is a versatile and dynamic tool designed for the automation of customer service management, monitoring the customer life cycle, and building a process-oriented management system.
Upon implementing the customer service management system:
The cost of attracting new clients decreases
The sales cycle and cost decreases, sales pipeline becomes easy to manage, and number of closed sales goes up
The quality of marketing data processing improves, and calculation of roi becomes possible
The number of sales to existing clients improves, maintenance costs are reduced, while customer satisfaction and loyalty are increased
The company’s business processes become automated
The transparency and efficiency of enterprise management are increased
Analytical reporting management
Solutions based on Microsoft BizTalk, Power BI, and Datazen implemented by Softline, comprise a wide array of applications and technologies for gathering, storing, and analyzing data, that make it possible for corporate users to make informed decisions supported by real-time information.
With the introduction of an analytical reporting management system:
The quality of large information volume collection and storage is increased;
Decision making efficiency is improved;
Reporting is automated;
Competitiveness is increased and the opportunity to faster respond to evolving Circumstances becomes available;
Time spent on strategic decision making and financial reporting decreases.
Portal solutions and document management
Structuring diverse information and ensuring reliable access to information for users is one of the most important challenges that IT-departments are facing. Softline company specialists implement portal solutions based on the Microsoft SharePoint Server, which include:
Internal corporate and extranet portals
Document management systems
Microsoft fast search server based corporate search
In the course of a portal solution implementation:
Operational costs decrease due to the increase in the level of information provision and internal communications improvement;
Employees receive easy access to essential corporate information;
Time required for searching for information, documents and employees within the corporate network is decreased;
Efficiency of IT-resource management is increased by optimizing the cost of development;
A single point of access to corporate information is implemented;
Various internal business processes become automated and operational efficiency of corporate sub divisions increases;
Search efficiency increases via a combination of relevancy and full-text or attribute value search options.
Program and project management
To streamline the project management process, Softline offers a Microsoft Project Server platform based solution, covering areas of work requiring collaboration: documentation, labor cost accounting, regulation, and approval.
When implementing a project management system your company will obtain:
A tool for coordinating project activities showing a coherent picture of the project portfolio and secure delimitation of user access;
Opportunity to centrally manage project and resource management, while taking into account the interests of every team member;
Reduction in cost of preparing consolidated financial statements;